Full Time

Customer Care Manager Jobs in Dubai for Foreigners – Apply Now

Posted 1 month ago by Emirates Group
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Job Description

Unlock a world of opportunities with customer care manager jobs in Dubai at the Emirates Group, a premier chance for foreigners to join a leading force in the global aviation sector. This role is designed for dynamic professionals keen on steering a team towards delivering unparalleled customer service experiences.

Job Responsibilities:

  • Lead and manage the customer care team to achieve excellence in customer service across all touchpoints.
  • Develop and implement customer service strategies that enhance customer satisfaction and loyalty.
  • Analyze customer feedback, identify trends, and make actionable recommendations to improve service quality.
  • Ensure effective communication channels are in place for customers to voice concerns and receive prompt, effective resolutions.
  • Collaborate with various departments to streamline processes and enhance the overall customer experience.

Job Requirements:

  • Proven experience in customer service management, ideally within the aviation or hospitality industry.
  • Strong leadership skills, with the ability to motivate and guide a team towards achieving its goals.
  • Exceptional communication and interpersonal skills, with proficiency in English; additional languages are an advantage.
  • Analytical mindset with a focus on problem-solving and continuous improvement.
  • Bachelor’s degree in Business Administration, Hospitality, or a related field.

Salary and Benefits:

The Emirates Group offers an attractive monthly salary of AED 3000 for the role of customer care manager. Additional perks include comprehensive health insurance, travel benefits, and significant opportunities for professional growth within one of the most respected names in the aviation industry.

How to Apply:

For those aspiring to shape the future of customer service at the Emirates Group, please visit our career portal at Emirates Group Careers to submit your application. Ensure your CV highlights your leadership experience, customer service accomplishments, and relevant qualifications that make you the ideal candidate for this position.


Customer care manager jobs in Dubai at the Emirates Group represent not just a job, but a career filled with challenges, growth, and the chance to make a significant impact on customer experiences. If you’re passionate about leading a team to deliver service excellence and want to be part of a globally recognized aviation group, apply today and embark on your next professional adventure.