Full Time

Customer Service Roles in Dubai for Foreigners –  Apply Now

Posted 1 month ago by Emirates Group
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Job Description

Dive into the heart of the aviation industry with customer service roles in Dubai at the Emirates Group, a leading global name in air travel. This opportunity is perfect for foreigners looking to embark on a career filled with challenges and rewards, offering a chance to work in one of the most dynamic cities in the world.

Job Responsibilities:

  • Provide top-tier customer service by handling inquiries and concerns with speed, accuracy, and professionalism.
  • Assist customers in managing their bookings, including flights and accommodations, ensuring a seamless travel experience.
  • Address and resolve customer complaints with empathy and efficiency, aiming for immediate resolution whenever possible.
  • Work collaboratively with team members across different departments to enhance customer satisfaction.
  • Utilize customer feedback to suggest improvements in services and processes to management.

Job Requirements:

  • Proven customer service experience, ideally in the aviation or hospitality industry.
  • Excellent communication skills, with fluency in English; proficiency in additional languages is a significant advantage.
  • Strong problem-solving abilities and a customer-oriented approach.
  • Ability to work in a fast-paced environment and handle stress effectively.
  • High school diploma required; further qualifications in hospitality or tourism are desirable.

Salary and Benefits:

The Emirates Group is proud to offer a competitive monthly salary of AED 3000 for customer service roles. Additional benefits include comprehensive health insurance, travel perks, and opportunities for professional growth within one of the most respected names in the aviation industry.

How to Apply:

If you’re passionate about delivering unparalleled customer service and want to take your career to new heights with the Emirates Group, we encourage you to apply. Please visit our career portal at Emirates Group Careers to submit your application. Ensure your resume is detailed, highlighting relevant experience and skills that make you the ideal candidate for this role.


Customer service roles in Dubai at the Emirates Group offer more than just a job; they provide a gateway to a career filled with opportunities for growth and learning. If you have a passion for service excellence and a desire to be part of a team that values innovation and customer satisfaction, apply today and start your journey with us.