Full Time

Senior-officer-training-client-support Jobs in Dubai Apply Now

Urgent
Posted 1 month ago by Flydubai
Dubai
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Job Description

Fly Dubai is currently seeking a talented and motivated Senior Officer – Training Client Support & Engagement to join our team. This pivotal role is designed for foreigners looking to make a significant impact in the aviation training sector in Dubai. The selected individual will be at the forefront of enhancing our training services through exceptional client support and engagement strategies, ensuring our clients receive top-notch service and support throughout their learning journey with us.

Key Responsibilities:

  • Develop and implement client support strategies for our training division, ensuring a high level of client satisfaction.
  • Coordinate and manage engagement activities and events for training clients.
  • Serve as the primary point of contact for client queries, feedback, and support needs related to our training services.
  • Work closely with the training team to identify and address client needs, enhancing the overall training experience.
  • Monitor and report on client support activities, providing insights and recommendations for improvement.
  • Foster strong relationships with clients, enhancing loyalty and engagement with Fly Dubai’s training services.

Requirements:

  • Proven experience in client support or engagement, preferably within the training or education sectors.
  • Excellent communication and interpersonal skills, with fluency in English; additional languages are a plus.
  • Strong organizational and planning skills, with the ability to manage multiple priorities effectively.
  • Knowledge of CRM systems and proficiency in Microsoft Office Suite.
  • A proactive approach to problem-solving and a strong focus on customer service.
  • A bachelor’s degree in business administration, communications, or a related field.

Salary and Benefits

The role offers a competitive monthly salary of AED 3000, along with a comprehensive benefits package that includes health insurance, paid leave, and professional development opportunities. At Fly Dubai, we are committed to fostering a supportive and dynamic work environment, encouraging growth and innovation among our team members.

How to Apply

If you are interested in applying for the Senior Officer – Training Client Support & Engagement position at Fly Dubai, please visit our official career page at Fly Dubai Careers to submit your application. Make sure to include your CV, a cover letter detailing your experience and why you are the ideal candidate for this role, and any relevant certifications or references.

Conclusion

Joining Fly Dubai as a Senior Officer – Training Client Support & Engagement offers an exciting opportunity to contribute to the development and success of our training services. We pride ourselves on creating a workplace that supports growth, innovation, and excellence. If you have a passion for client service and a desire to work in a dynamic aviation environment, we encourage you to apply and become part of our team.