Job Overview:

Mandarin Oriental Hotel Group, renowned for its luxury hospitality services, is seeking an Order Taker for In-Room Dining at one of our prestigious locations in the UAE. This position is open to enthusiastic hospitality professionals who excel in customer service. We are pleased to offer visa sponsorship to qualified international candidates.

Job Details:

• Jobs Role: Order Taker In Room Dining jobs in UAE with Visa Sponsorship
• Company: Mandarin Oriental Hotel Group
• Location: Dubai
• No of Vacancies: 3
• Salary: AED 1500 – AED 8000 Per Month
• Country: UAE

Education

• No degree certificate or diploma

Experience

• 1 year to less than 5 years

Job Responsibilities:

1. Take dining orders from guests over the phone, ensuring accuracy and attention to detail.
2. Provide menu recommendations and share detailed information about food ingredients and preparation times.
3. Enter orders into the computer system and communicate special requests to the kitchen staff.
4. Coordinate with the kitchen and service teams to ensure timely preparation and delivery of orders.
5. Handle guest inquiries and resolve any issues related to in-room dining service.
6. Maintain up-to-date knowledge of current menu offerings, including seasonal and special items.
7. Ensure guest preferences are recorded and communicated to relevant teams to personalize service.
8. Follow up with guests to ensure satisfaction with their meals and service.

Job Requirements:

• Excellent communication skills with a fluency in English; additional languages are a plus.
• Previous experience in a customer service or hospitality role, preferably within a hotel environment.
• Strong organizational skills and the ability to multitask in a fast-paced setting.
• Familiarity with POS systems and order management software.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Professional demeanor and a guest-oriented approach to service.

Benefits:

1. Competitive salary and service charge.
2. Accommodation and transportation provided by the company.
3. Health insurance and employee wellness programs.
4. Opportunities for career development within the Mandarin Oriental Hotel Group.
5. Visa sponsorship for non-resident candidates, including assistance with the visa application process.

How to Apply:

Qualified candidates should submit their CV, a cover letter highlighting their customer service experience, and any relevant certifications. Applications should be submitted through the Mandarin Oriental Hotel Group’s careers portal or as directed in the job posting.

Conclusion:

The Mandarin Oriental Hotel Group offers a unique chance to build a career in the luxury hospitality sector. As an Order Taker for In-Room Dining, you will be instrumental in providing a memorable dining experience for our guests. If you have the skills and dedication we are looking for, along with the need for visa sponsorship, we invite you to apply and join our team in the UAE.

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