Full Time

Customer Service Executive Jobs in UAE for foreigners

Urgent
Posted 2 weeks ago by Lulu International Group
Dubai
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Job Description

Embark on a career in retail management with Customer Service Executive jobs in UAE at Lulu Hypermarket Group, a fantastic opportunity for foreigners to join one of the region’s leading retail chains. This role is designed for individuals dedicated to enhancing customer satisfaction and fostering positive shopping experiences.

Job Responsibilities:

  • Manage customer inquiries and complaints promptly to ensure a resolution that maintains the company’s reputation.
  • Enhance customer service protocols by developing effective communication strategies.
  • Train and supervise customer service team members, setting clear goals and performance expectations.
  • Collaborate with other departments to integrate customer service with overall business operations.
  • Analyze customer feedback and make recommendations for improvements.
  • Maintain accurate records of customer interactions, transactions, feedback, and complaints.

Job Requirements:

  • Proven experience in a customer service role within a retail or service environment.
  • Strong leadership skills and the ability to manage a team effectively.
  • Excellent communication and interpersonal skills, with an emphasis on handling stressful situations.
  • Knowledge of customer service software, databases, and tools.
  • Ability to think strategically and lead improvements in customer service.
  • High school diploma required; a bachelor’s degree in business administration, communications, or a related field is preferred.

Salary and Benefits:

Lulu Hypermarket Group offers a competitive salary ranging from AED 3000 to AED 5000 per month. Benefits include health insurance, performance bonuses, paid holidays, and employee discounts, along with opportunities for career advancement and professional development.

How to Apply:

If you are interested in the Customer Service Executive position and eager to contribute to our team at Lulu Hypermarket in the UAE, please apply through our career portal at Lulu Hypermarket Careers. Attach your CV detailing your customer service experience and leadership capabilities, along with a cover letter explaining why you are the perfect candidate for this role.

Conclusion:

Customer Service Executive jobs in UAE at Lulu Hypermarket are an excellent opportunity for those looking to elevate their career in a dynamic retail environment. If you have a passion for customer service and a commitment to excellence, apply today to become part of a team that values professionalism and customer satisfaction.