Full Time

Customer Service Representative Jobs in Dubai Apply Now

Posted 1 month ago by AL-FUTTAIM CONSTRUCTION
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Job Description

Joint a dynamic team with Customer Service Representative jobs in Dubai at Al-Futtaim, an outstanding opportunity for foreigners aiming to excel in customer relations within a prestigious multinational corporation. This role is pivotal for maintaining high standards of customer satisfaction and support.

Job Responsibilities:

  • Handle customer inquiries, complaints, and support issues with the highest level of service and discretion.
  • Provide accurate, valid, and complete information by utilizing the right methods/tools.
  • Manage large amounts of incoming calls, ensuring customer satisfaction and maintaining Al-Futtaim’s service standards.
  • Process customer orders, forms, applications, and requests.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies with a keen eye for detail.

Job Requirements:

  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent communication and presentation skills.
  • High school diploma; further education in Customer Service or related fields is preferred.

Salary and Benefits:

Al-Futtaim offers a competitive salary package of AED 3000 per month for Customer Service Representatives. Additional benefits include comprehensive health insurance, performance bonuses, and substantial discounts on company products and services.

How to Apply:

If you are passionate about delivering exceptional customer service and wish to joint Al-Futtaim in Dubai, please submit your application through our career portal at Al-Futtaim Careers. Ensure your resume is up-to-date and includes a cover letter that reflects your customer service skills and experience.


Customer Service Representative jobs in Dubai at Al-Futtaim provide an excellent opportunity to develop a rewarding career in customer service, offering direct interaction with customers in a role that is crucial for maintaining and enhancing our corporate reputation. If you have the drive and the skills to excel in this position, apply today and help us continue to provide outstanding service to our customers.