Full Time

Guest Experience Manager Jobs in Dubai Apply Now

Posted 1 month ago by Taj Hotel Dubai
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Job Description

Elevate your career with Guest Experience Manager jobs in Dubai at Taj Hotel Dubai, a key role designed for foreigners with a passion for creating unforgettable hospitality experiences. This position is essential for ensuring that every guest enjoys a seamless and highly personalized stay at our prestigious hotel.

Job Responsibilities:

  • Lead and manage all aspects of the guest experience to ensure high levels of satisfaction.
  • Develop and implement strategies to personalize guest interactions and enhance service quality.
  • Train and supervise front-of-house teams, ensuring they deliver consistent and exceptional service.
  • Handle guest complaints and issues, resolving them promptly to maintain a positive reputation.
  • Analyze feedback from customers through various channels and make necessary adjustments to improve the guest experience.
  • Collaborate with other hotel departments to ensure a cohesive approach to guest services.

Job Requirements:

  • Proven experience in guest services or a similar role within a luxury hospitality environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong understanding of customer service best practices and current trends in hospitality.
  • Ability to work flexibly and handle the pressure of a fast-paced environment.
  • A customer-focused approach with the ability to inspire a team to achieve excellence.
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field.

Salary and Benefits:

Taj Hotel Dubai offers a competitive salary package of AED 3000 per month for the Guest Experience Manager position. Additional benefits include comprehensive health insurance, performance-based bonuses, and extensive opportunities for professional growth within a leading global hospitality brand.

How to Apply:

If you are passionate about enhancing guest experiences and wish to contribute to the legacy of Taj Hotel Dubai, please apply through our career portal at Taj Hotel Dubai Careers. Include your resume and a cover letter that details your expertise in guest services and your vision for driving exceptional guest satisfaction.


Guest Experience Manager jobs in Dubai at Taj Hotel Dubai provide an exceptional opportunity to influence the quality of service at one of the world’s leading luxury hotels. If you have the skills, dedication, and passion for hospitality excellence, apply today to join our team and help us continue to deliver world-class experiences.